Privacy Policy


1. IntroductionThis Privacy Policy explains how CHAINALYSIS UK LIMITED, trading as SwissChainAnalysis ("we", "us", "our"), collects, uses, stores, and protects your personal data when you visit our website, contact us, submit information through our forms, or use our services.
We are a company registered in England and Wales under company number 11434241, with our registered office at:
CHAINALYSIS UK LIMITED
Trading as SwissChainAnalysis
77 Kingsway, 2nd Floor Office
77 Kingsway, London, WC2B 6SR
England
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email: help@SwissChainAnalysis.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. What Personal Data We CollectWe may collect and process the following categories of personal data:
  • your name
  • your email address
  • your phone number
  • your country or location
  • information you provide in contact forms, case assessment forms, consultation requests, or messages
  • transaction-related or case-related information you choose to share with us
  • technical data such as IP address, browser type, device information, and website usage data
  • cookie and analytics data, where applicable
We only collect personal data that is relevant to our website, communications, and services.
3. How We Collect Your DataWe may collect your personal data:
  • directly from you when you complete a form, request a consultation, email us, or otherwise contact us
  • automatically when you use our website, through cookies and similar technologies
  • from service providers or partners acting on our behalf
  • from publicly available sources, where relevant to case review or fraud-related assessment
  • from third parties where you authorize them to share information with us
4. How We Use Your Personal DataWe may use your personal data to:
  • respond to your enquiries
  • assess your request for services
  • provide consultations, case-related support, and customer service
  • communicate with you about your enquiry, case, or our services
  • improve our website, services, and user experience
  • maintain website security and prevent fraud or misuse
  • comply with legal, regulatory, and contractual obligations
  • send service-related updates
  • send marketing communications where permitted by law or where you have consented
5. Lawful Bases for ProcessingWe process personal data under one or more of the following lawful bases, depending on the circumstances:
  • Contract - where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you
  • Legitimate Interests - where processing is necessary for our legitimate business interests, including operating our website, responding to enquiries, improving services, fraud prevention, and managing communications, provided your rights do not override those interests
  • Legal Obligation - where we must process personal data to comply with applicable law or regulation
  • Consent - where we rely on your consent, for example for certain marketing communications or non-essential cookies
Where we rely on consent, you may withdraw it at any time.
6. Who We May Share Your Data WithWe may share your personal data with:
  • companies within our corporate group, where relevant
  • website hosting providers
  • CRM, communication, and customer support providers
  • analytics, marketing, and advertising providers, where applicable
  • professional advisers, consultants, and contractors
  • payment processors or administrative service providers, where relevant
  • legal, regulatory, law enforcement, or governmental authorities where required
  • carefully selected third-party partners or service providers who support our operations
We do not sell your personal data.
7. International Data TransfersSome of our service providers or partners may process personal data outside the UK.
Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place, as required by applicable data protection law.
8. Data RetentionWe keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including for legal, regulatory, operational, and record-keeping purposes.
Retention periods may vary depending on:
  • the nature of the enquiry or service
  • whether a contractual relationship exists
  • legal or compliance obligations
  • the need to resolve disputes or enforce agreements
When personal data is no longer required, we will delete it securely or anonymize it where appropriate.
9. Your RightsSubject to applicable law, you may have the right to:
  • request access to your personal data
  • request correction of inaccurate or incomplete data
  • request erasure of your data
  • request restriction of processing
  • object to processing based on legitimate interests
  • request transfer of your data to you or another provider, where applicable
  • withdraw consent where we rely on consent
  • complain to a supervisory authority
If you wish to exercise any of these rights, please contact us at help@SwissChainAnalysis.com.
If you are unhappy with how we handle your data, you may also lodge a complaint with the UK Information Commissioner's Office.
10. Data SecurityWe take reasonable technical and organizational measures to help protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party WebsitesOur website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of those third-party websites. We encourage you to read their privacy policies before submitting any personal data.
12. Children's PrivacyOur website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.
13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time.
Any updates will be posted on this page, and the revised version will take effect when published.
14. Contact UsIf you have any questions about this Privacy Policy or our handling of personal data, please contact:
CHAINALYSIS UK LIMITED
Trading as SwissChainAnalysis
77 Kingsway, 2nd Floor Office
77 Kingsway, London, WC2B 6SR
England
Email: help@SwissChainAnalysis.com
Cookie Policy 1. IntroductionThis Cookie Policy explains how SwissChainAnalysis uses cookies and similar technologies on our website.
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, understand how users interact with the site, and support analytics and advertising activities where applicable.
2. What Cookies We UseWe may use the following categories of cookies:
Strictly Necessary CookiesThese cookies are essential for the operation of the website and cannot be switched off in our systems. They are usually set in response to actions made by you, such as submitting forms, setting privacy preferences, or maintaining basic website security.
Functionality CookiesThese cookies help the website remember choices you make, such as language settings or form preferences, to improve your experience.
Analytics CookiesThese cookies help us understand how visitors use our website, such as which pages are visited most often, how users move around the site, and whether any errors occur. This helps us improve website performance and usability.
Marketing and Advertising CookiesThese cookies may be used to deliver relevant advertising, measure campaign performance, and track interactions across websites or digital channels. These cookies may be set by us or by third-party advertising partners, where used.
3. How We Use CookiesWe may use cookies and similar technologies to:
  • ensure the website works properly
  • maintain website security
  • remember your preferences
  • understand user behavior and improve performance
  • measure website traffic and analytics
  • support advertising and remarketing activities, where applicable
4. Consent to CookiesWhere required by law, we will ask for your consent before placing non-essential cookies on your device.
Strictly necessary cookies do not require consent.
You can accept, reject, or manage your cookie preferences through our cookie banner or settings tool, where available.
5. Third-Party CookiesSome cookies may be placed by third-party providers that deliver services on our behalf, such as analytics, embedded content, advertising, or website functionality tools.
Depending on the services active on our website, these providers may include analytics, advertising, tag management, video, chat, or form-related tools.
We encourage you to review the privacy and cookie policies of those third parties for more information.
6. Managing CookiesMost web browsers allow you to control cookies through browser settings. You can usually:
  • delete stored cookies
  • block some or all cookies
  • receive alerts before cookies are stored
  • set preferences for certain websites
Please note that blocking or disabling some cookies may affect website functionality.
For more information on how to manage cookies, you can refer to your browser's help documentation.
7. Changes to This Cookie PolicyWe may update this Cookie Policy from time to time.
Any updated version will be published on this page and will take effect when posted.
8. Contact UsIf you have any questions about our use of cookies, please contact:
CHAINALYSIS UK LIMITED
Trading as SwissChainAnalysis
77 Kingsway, 2nd Floor Office
77 Kingsway, London, WC2B 6SR
England
Email: help@SwissChainAnalysis.com
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